Novapath
NOVAPATH

Privacy Policy

Last updated: Sep 19, 2025

Overview

Novapath respects your privacy. This policy explains what data we collect, why we collect it, how we use it, and the choices you have. It applies to users of novapath.co and related services.

Data We Collect

  • Account information (name, email, profile details).
  • Payment and billing information processed by our provider.
  • Usage data (pages visited, playback metrics, errors).
  • Content you upload or create (assignments, projects).
  • Support and communications (tickets, messages).

How We Use Your Data

We process data to provide the Service, improve the platform, personalize content, prevent fraud, and comply with legal obligations. We also use aggregated analytics to improve user experience.

Legal Bases

Where applicable (e.g., GDPR), our legal bases for processing include contract performance, legitimate interests (platform improvement, fraud prevention), consent (optional features like marketing), and compliance with legal obligations.

Cookies & Similar Technologies

We use cookies for essential operation, analytics, and personalization. You can manage cookie preferences on the Cookie Preferences page. Third-party cookies are subject to their own policies.

Third Parties & Service Providers

We share data with third-party service providers who perform services on our behalf (payment processors, hosting, analytics, and video delivery). We require vendors to protect data and limit use to providing services to Novapath.

Data Retention

We retain personal data as long as needed to provide services and for legal or business purposes. Retention periods vary by data type; for example, analytics logs may be retained for up to 24 months while billing records are kept longer for legal reasons.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to certain processing. To exercise these rights contactprivacy@novapath.co.

Security

We use reasonable technical and organizational measures to protect personal data. However no system is entirely secure; if a breach occurs we will follow legal requirements including notifying impacted users where required.

International Transfers

Novapath may transfer data across borders for processing and storage. We use standard contractual clauses or other appropriate safeguards where required by law.

Children

The Service is not directed at children under 13. If you are a parent or guardian and believe a child provided personal data without consent, contact us to request deletion.

Changes to Policy

We may update this policy; material changes will be posted with a new effective date and, where appropriate, notified to users.